Troubleshooting
Getting help & sending feedback
How to report a bug, request a feature, or reach support.
Couldn't find an answer in these docs? Here's how to get help and shape where Todebaran goes next.
Report a bug or request a feature#
The quickest way is right inside the app: Settings → About → Send feedback. Report a bug, request a feature, or ask a question without leaving Todebaran.
Contact support#
For anything account- or purchase-related, or a problem the troubleshooting pages didn't solve, reach out through the support page.
What to include
A good report is a fast fix. Where you can, include: your macOS version, your Todebaran version (Settings → About), whether you're on the direct download or the Mac App Store, and the steps that lead to the problem.
Check what's changed#
Some issues are already fixed in a newer build. See the changelog for recent releases, and make sure you're up to date — see The app won't launch or update.
Your privacy#
When you send feedback or a crash report, Todebaran never includes the content of your tasks or notes. See Your data & privacy.