Troubleshooting
The app won't launch or update
What to try when Todebaran won't open or an update fails.
If Todebaran won't start, or an update won't apply, work through these steps.
Won't open#
- Restart your Mac — it clears the most common transient issues.
- Reopen from Applications — make sure you dragged Todebaran to your Applications folder during installation, and launch it from there rather than the disk image.
- Check the requirements — Todebaran needs macOS 13 Ventura or later. See Supported platforms.
- Right-click → Open — if macOS blocks a freshly downloaded app, right-click the app and choose Open once to confirm.
An update won't install#
- Direct download — Todebaran updates automatically. Quit and reopen it to let a pending update apply, or download the latest build fresh from the download page.
- Mac App Store edition — updates come through the App Store app, not Todebaran. Check for updates there.
You can always see the newest version and what changed on the changelog.
Your data is safe#
Reinstalling or updating does not touch your tasks — they live in a separate data folder on your Mac. If you're worried about a bad update, the safest backup is a sync location or a Time Machine backup before you update. See Your data & privacy.
Still stuck?#
Contact support with your macOS version and whether you're on the direct download or the Mac App Store edition.