AI isn't responding

Todebaran's AI runs on your own model and key, so most issues come down to the model configuration. See Setting up AI for the full setup.

First checks#

1. Open Settings → AI Settings and confirm you have a model added with a primary selected.
2. Check the API key is present and correct for that provider — a wrong or expired key is the most common cause.
3. Confirm the Model ID is one your provider actually offers.

AI chat won't open#

The in-app AI chat is a Pro feature and needs a signed-in Pro account.

• Confirm Enable AI chat is on in Settings → AI Settings.
• Check your subscription in Settings → Account, and press Refresh if it looks out of date. See Your account & Pro.

An AI block in a slip fails#

• A failing block shows an error and stops that slip from completing. Open the block and press Test to see the provider's message.
• Image blocks need a model with image generation enabled and a primary image model chosen.
• For a Custom / local provider, check the Base URL points at your running server (e.g. Ollama or LM Studio) and that the server is up.

Still stuck?#

• Try the same prompt directly with your provider to rule out an account or billing issue on their side.
• If it persists, contact support — but never share your API key.